Contact us

Head Office

3/1, Sky View Henolux Centre (4th floor), Purana Paltan, Dhaka-1000, Bangladesh

Saturday - Thursday 09:00 - 19:00

info@pashaenergybd.com

+880-1973-558819

Chattogram Office

Shah Amanat Electric Market, Jubilee Road, Chattogram

Saturday - Thursday 09:00 - 19:00

info@pashaenergybd.com

+880-1973-558819

Contact with our team

    Frequently asked questions

    My order hasn't arrived yet. Where is it?

    Once your order has been dispatched, you will receive a tracking number via SMS or email. You can track your order using that tracking ID. If it’s past the expected delivery time and you haven’t received it, please contact our customer support team +8801973-558819 with your order number.

    Do you deliver on public holidays?

    Deliveries are generally not available on public holidays. Orders placed during these times will be processed on the next working day. However, in special cases or urgent deliveries, please contact us on WhatsApp in advance to check availability.

    Do you deliver to my postcode?

    We deliver across a wide range of locations in Bangladesh. To check if we deliver to your specific area or postcode, please reach out to our support team or visit our Delivery information page.

    Is next-day delivery available on all orders?

    Next-day delivery is available for selected items and within certain serviceable areas. For express delivery options, please confirm availability at the time of placing your order or contact our support team directly.

    Do I need to be there to sign for delivery?

    Yes, we recommend someone be available to receive and sign for the delivery to ensure the correct and safe handover of the product. If you're not available, please ensure a trusted person is there on your behalf.

    1. What is PASHA Energy Ltd.?

    Pasha Energy Limited was founded in 2000, which is one of the largest, most digitalized and fastest-growing electric manufacturing and assembling companies in Bangladesh. Pasha Energy Limited has created customer satisfaction and change in the lighting sector of Bangladesh in a short span of time. The company has years of combined experience in the supply of electrical power equipment, assembling for national and international markets. It has a huge number of manufacturing equipment including research and development labs to ensure the quality of the product at every level before it is delivered to the customer. Nowadays, we are a very much prominent name ‘PASHA’ in the lighting solution industry arena in Bangladesh. We are dedicated to maintaining international standards in design generation to production process and quality control to customer service. The quality and services of our products are the best in the city and the durability is undoubtedly much better than any other brand. We have been awarded by many prestigious certifications- ISO 9001:2015 Certification by UK based accredited services worldwide. The product marketing approvals include Bangladesh Standard and Testing Institute (BSTI), ROHS, and BUET. Pasha Energy Limited has maintained a good credit rating and has made a significant impact on the future of society through CSR activities.

    2. What products and services do you offer?

    We provide:

    • LED Lighting – Energy-efficient and long-lasting LED solutions for residential and commercial use.
    • Track Lighting – Versatile and adjustable lighting for modern interiors.
    • Flood Lights – High-intensity illumination for outdoor and security purposes.
    • Hanging Lights – Stylish pendant and chandelier lighting for elegant spaces.
    • Garden & Landscape Lighting – Enhance outdoor ambiance with weather-resistant lighting fixtures.
    • Smart Lighting Solutions – Control brightness, color, and ambiance with cutting-edge smart lighting technology.
    •  

    3. Where is PASHA Energy Ltd. located?

    Our headquarters is in Sky View Henolux Center, 4th Floor, 3/1, Purana Paltan, Dhaka, Bangladesh, but we provide services across all over Bangladesh.

    4. Do you offer installation services?

    No.

    5. How can I contact PASHA Energy Ltd.?

    You can reach us via:
    📞 Phone: 01973-558819,  01993-888111
    📧 Email: info@pashaenergybd.com

    6. Do you provide warranties on your products?

    Yes, all our products come with a manufacturer's warranty. The warranty period depends on the product type.

    7. How can I stay updated about your new website launch?

    Follow us on our social media channels or subscribe to our newsletter to get updates on our new website and latest offerings.

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